Frequently Asked Questions

You have questions about our goal-setting app? Find here our FAQ and don’t hesitate to contact us directly.

Questions about our corporate wellness programs

You have questions about our corporate wellness programs? Find all the answers here, and do not hesitate to contact us directly.

CORPORATE WELLNESS PROGRAM

80% of French employees consider that their company has a role to play in their well-being (study "Employee Health and Business Performance" conducted by Malakoff Médéric (2016)) and well-being policy is the third criterion for new generations to choose a company and stay there after pay and corporate culture (eFinancialCareers Study "What are the key factors / criteria that motivate your decision to choose a company and stay?").

Thanks to our anonymous and science-backed well-being assessment (physical activity, sleep, nutrition, stress management, work-life balance and psychology), you can assess your employees’ wellness and identify areas for improvement.

GThanks to our mobile app (employees get coaching wherever they are), the great variety of coaching sessions we offer and our support on internal communication (newsletters, visuals, etc.), our programs help you maximize the participation and engagement rate of your employees.

We help great companies such as GAN, Henner, CNP Assurances, Carte Noire, LafargeHolcim, Aptar, EM Lyon or Reed Expositions set up effective actions for their employees well-being.

WELLNESS ASSESSMENTS

All along the year, we send 6 wellness surveys to your employees (physical activity, sleep, nutrition, stress management, work-life balance and psychology) on their professional email. In 5 minutes, they get their personal wellness score, can benchmark to the rest of the population and get individualized recommendations to improve their habits.

COMPANY DASHBOARD

On the company dashboard, you can follow the wellness score of your employees and measure the impact of the wellness actions you have set up. You have quantified data to help you monitor your wellness program. The dashboard is 100% anonymous, you do not have access to employees’ individual data.

For a more detailed analysis, results can be presented by team, location, job type, etc. You can also compare your company’s results to the benchmark. The only mandatory information we ask for to start a program is the email adress of the employee, to be able to send the surveys.

On the company dashboard, the anonymity threshold is 10 employees: this means that no result will be presented if there haven’t been at least 10 employees’s answers. For example, on a team of 20 people, if only 8 out of 20 answered the Sleep survey, the results will not appear on the dashboard.

WELLNESS ACTIONS

According to your company’s wellness results, our algorithm selects the most adapted initiatives among more than 100 actions. You choose the best actions to be implemented. No more driving blind. Having quantified data and listening to your employees transform your wellness policy into a real strategic performance tool.

We carefully select our coaches: certifications, professional recommendations, clients’ testimonials, and evaluation at the end of the session by the employees. No more surveys without actions, thanks to our network of experts, we help you move from evaluation to action to improve your employees’ health capital.

DIGITAL COACHING

COMMUNICATION

Monthly wellness newsletter, presentation flyers, posters to raise awareness, banners for the intranet, emails ready to be sent… You have all the communication tools to run your program. Support on communication is included in our tarifs.

CONFIDENTIALITY AND ANONYMITY

Data extracted from the wellness assessments are 100% anonymous and strictly confidential, and hosted on secured servers. Neither the company nor Goalmap have access to employees’ individual data.

DATA SECURITY

Your employees’ results are secured and hosted in France (in ISO-27001 datacenters). To communicate with employees, we use a secured communication channel that is called SSL.

FAQ about the Goalmap app

Need some inspiration for your personal development journey? There is a lot going on on our blog if you want to read how to reach your life goals.

APPLICATION

Goalmap is a personal growth app thats help you set, track and reach your life goals. No more procrastination, you're going to stick to your resolutions!

Goalmap started as a family project. With a mother who writes books about healthy food and a father who is both an engineer and a yoga teacher, Damien and Arthur have discovered personal growth in their childhood. They created Goalmap to share their personal development method with the world. Since then, other well-being enthusiasts have joined them.

GOAL-SETTING

Go to the Goal store and choose from our categories: Top 10 goals for 2018 Diet & weight, Exercise, Sleep, Meditation & stress management, Productivity, Reading & learning, Creativity and Social life. Pick up the goals that inspire you, set your targets and you're ready to go!

Yes you can! If you go to the Goal store, there is an orange button in the bottom right corner. Click on it and you will be able to create your own goal.

Yes. On the My goals page, click on the goal yout want to rename. There, click on the settings icon at the upper-right corner, you have the option the rename your goal.

It's really up to you. If you ask us, we would say that it's good to start with 5 goals, in 2 categories at least, and with a decent amount of daily or weekly goals. The things you do most frequently will build who you are. If you feel comfortable, you can increase the number of targets. Don't make overwhelming and make sure you enjoy the journey.

REMINDERS

Check that : (i) you have authorized notifications coming from the Goalmap app on your phone and that ii) your reminder is not on Smart reminder mode (in that case reminder is sent only if you haven't reached your goal). If you keep having the problem, send us an email.

Yes. On the My goalspage, click on the goal yout want to rename. There, click on the settings icon at the upper-right corner, you have the option the deactivate your reminder.

GOAL-TRACKING

When you open the goalmap app, you will be on the My goals page. Tap the + buttons to log your progress. Don't overlook logging. Not only it is necessary for tracking and visualizing results, but it also helps you gain self awareness.

Yes, it's nice sometimes to add a note to remember a book you've just read or how you felt about that gym session you just did. When you log your activity, just click on the Add a comment box. You will never have the “What was the name of the director again…?” problem anymore.

Click on the My goals page page in the menu bar! You will see where you stand for all your targets. If you want more details for a specific target, click on it and you will see a detailed performance graph and all your stats. Check your results on a regular basis. It will help you know where you stand at all times and focus on what matters.

That's nothing to worry about. If you reach all your targets all the time, you may have aimed too low. On the other hand, if you consistently miss your targets, you may have been too aggressive. In that case lower your targets, focus on just a few and build up momentum.

Yes. Here is how you can delete a log : on your My goals, page, tap on the goal for which you want to delete an activity. On your goal page, tap on Log history tab. Then click on the trash icon to delete an activity.

UPDATING AND DELETING GOALS

Naturally. Targets are meant to evolve. You may realize after some time that your initial target was too ambitious or not ambitious enough anymore. Time for an update! On the My goals, page, click on the goal you want to modify. There, if you click on the settings icon in the top right corner, you'll have the option to change your goal. Here you can do your changes, increase you sport target from 3 to 4 sessions a week or reduce your book target from 10 to 8 a year.

If you stop a goal, it means it will no longer appear on your My goals page from the day you stop it. If you go to past days, your goal will still be present. By contrast, if you delete a goal, it means that your progress for this goals will be deleted permanently.

On the My goals page, click on the goal you want to delete or modify. You will be directed to the results page for that goal. If you click on the settings icon in the top right corner, you'll have the option to stop or delete a goal.

CONTENT AND COACHING PROGRAMS

On the Programs page, tap on the + orange button to discover the available programs. Once you are on a program page, click on I choose this program. You’re done, you are subscribed to the program and will start to receive tips.

Our coaching programs are written by our experts. Every expert is graduated in this topic and certified. Our experts are carefully selected, you’re in safe hands !

On a specific duration (generally around 8 to 12 weeks), we motivate you to reach your goals with content written or selected by our experts: long tips, blog posts, motivational boosts, videos, quotes, ebooks, etc. You will receive some tips via push notifications, others will just appear on your app. You found the right app to help you fight procrastinating and build positive habits.

GOALMAP COMMUNITY

Yes, on the Forum, page, you can benefit from the support of the Goalmap community by joining thousands of goalmappers who encourage each other to reach their goals.There is nothing better than cheering each others to stay motivated.

Having trouble finding motivation alone? Go talk with other Goalmap users in our private chat. On the Forum page, tap on the profil picture or the username of the person you want to talk to. Share your difficulties and successes, give tips. Better together!

It's cool to motivate or inspire your friends. We really believe in the power of the community. If you want to share a goal, on the My goals page, click on the goal you want to share. You will be directed to the results page for that goal. If you click on the settings icon in the top right corner, you'll have the option to share it via Twitter, Facebook or email. We also have plans to unlock the power of the community within the goalmap app. We're working hard on it – supported by your encouragements and positive feedback!

WEARABLES / THIRD-PARTY APIS

After setting your target, we suggest you to sync your goal with a wearable / third-party app. Once you choose which app you want to sync your goal with (Google Fit, Fitbit, Withings and Strava for the time being), your browser will open open and ask you if you authorize Goalmap to have access to your data. Once the authorization is granted, you will be back on Goalmap on the sync page. Tap on the Continue, button and your goal is created. A little icon on your goal page will validate that your goal is synced. You will not have to input your progress manually, they will be automatically logged on Goalmap.

For the moment, here are the activity trackers you can sync with: Fitbit, Google Fit, Nokia Health (Withings), Strava. In the coming months, we will integrate new wearables / apps (Runkeeper, Apple Health, etc.)

PREMIUM SUBSCRIPTION

You can use the free version of goalmap as much as you want. If you want to set more than 5 goals and receive more expert tips, please subscribe to our Premium version. We do not sell your personal data nor use on the app, the Premium subscriptions are our unique source of revenues.

With our Premium version, you will: (i) increase your chances to reach your goals with the tips from our experts. Hundreds of tips are available on many topics - new content every week ; (ii) set as many objectives as you want, in all fields of life. Go after your dreams and reach your full potential. (iii) invest in yourself : as studies show, having money on the line boosts your motivation. Commit to becoming the best version of yourself. (iv) help us improve the app : we're a small 3-people team. Any payment you make goes directly to improving the service. Thanks to your support, we'll build an even better app!

It’s easy! On your Motivation page, tap the trophy icon in the upper-right corner, you will be redirected to the page that describes our premium offer. You can also open the side menu of the app and tap on Get Premium Once on the description page, you can choose to subscribe to the offer that best fits your needs (1 month, 3 months or 1 year).

Subscriptions and payments are managed by the App Store if you are on iOS and by Google Play if you are on Android. You will receive a purchase confirmation. Your account will be debited once the puchase is confirmed. Your account will be debited for the auto-renewal 24 hours before the end of the ongoing period, for the same amount. You can cancel at any time in which case your subscription will not renew.

You can manage your subscription directly from your iPhone. Go to Settings > iTunes > App Store >Type your Apple ID at the top of the screen > View Apple ID > Sign in > Tap Subscriptions > Tap the goalmap subscription..

You can unsuscribe at any time you want, we’ll still love you! Go to Settings > iTunes & App Store > Tap your Apple ID at the top of the screen > View Apple ID > Sign in > Tap Subscriptions > goalmap Premium > Cancel Subscription. When you cancel a subscription you will still have access to your subscription for the remainder of time you have already paid for. Important: uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged.

You can unsuscribe at any time you want, we’ll still love you! To do so, open the Google Play store. Tap Menu > Account > Subscriptions. Find the goalmap subscription and tap Cancel. Find the goalmap subscription and tap Cancel. When you cancel a subscription you will still have access to your subscription for the remainder of time you have already paid for. Important: Uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged.

PRIVACY

According to the "Informatique et libertés" French law, you can have access to your data and modify them by contacting damien@goalmap.com. You can delete your account and all your data on the app whenever you want.

COMPTE

On the login page, tap on Forgot your password ? to reset your password. You will be sent an email to reset your password. Caution: this procedure only works if you created your account by email. Check your spam folder. If you created your account with Facebook or Google, you just need to tap the Facebook / Google button.

Go to your Profile page. Click on the Edit icon. At the bottom of the page you will have an option to delete your account. If you do so, all your info is deleted forever.

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